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Instagram + Facebook

When someone comments “price?”, send the product link.

Connect an Instagram Business account and a Facebook Page. Set keywords such as price or link. Each post or Reel can be connected to one product URL. When your domain is verified, that reply can be yourwebsite.com/products/your-product — the same catalogue, not a second shop in chat.

What this is

Social selling on Indi Andaz is Meta-connected keyword automation. After you click Connect Meta, an eligible Instagram Business account linked to a Facebook Page can receive rules: match a word (contains or whole word) on Instagram comments, Instagram DMs, Facebook Page comments, or Messenger, and reply with a product or website. You can limit a rule to specific posts or Reels so each post sends one product link. When a custom domain is verified, that link can be yourwebsite.com/products/your-product.

Also called: Instagram selling software · Instagram comment auto reply · Instagram sales automation · Facebook selling automation

Who it is for

Sellers who already get “price?” and “link?” on reels and still copy-paste the same reply.

Watch a comment become a product DM

Connect Meta, attach one post to one product, then a “price?” comment on that post sends yourwebsite.com/products/cotton-shirt in Instagram messages or Facebook Messenger.

How the reply is sent

Connect Meta. Attach a post. Send that product link in the DM.

Watch the setup, then the customer path.

  1. 1Connect Meta

    Instagram Business
    Facebook Page
  2. 2Attach the post

    Cotton shirt — new drop

    Pick this post

  3. 3Verified domain

    yourwebsite.com

    yourwebsite.com/products/cotton-shirt

  4. 4Comment on that post

    @buyer: price?

  5. 5Sent in the DM

    Instagram messages

    Waiting for the keyword…

    Facebook Messenger

    Waiting for the keyword…

One post → one product link

When your domain is verified, the reply can be yourwebsite.com/products/your-product.

  1. Cotton shirt — new drop

    yourwebsite.com/products/cotton-shirt

  2. Sneaker reel

    yourwebsite.com/products/leather-sneakers

  3. Canvas tote — Friday post

    yourwebsite.com/products/canvas-tote

How it works

  1. 1

    Connect Meta

    In the Seller Portal, connect Meta. Instagram Business must be linked to a Facebook Page.

  2. 2

    Write a keyword rule

    Example keywords: price, link. Match mode: contains, or whole word. Reply with one product URL or a website.

  3. 3

    Connect a post to that product

    Limit the rule to a specific Instagram post, Reel, or Facebook post. That post then replies with one link — yourwebsite.com/products/your-product when the domain is verified.

  4. 4

    Customer opens the shop

    They land on your store or product. Stock is the shared catalogue — including Counter.

What the customer actually gets

A URL they can open and buy from — one product page for that post, not a hunt through chat screenshots. Checkout is the same online store: UPI, cards, COD where you enabled it. You are not rebuilding SKUs inside the comment thread. That is also how WhatsApp and Instagram drop-off falls: the buyer places an instant order instead of waiting while you process a chat.

One post, one product link

In Seller Portal → Instagram, pick the product and optionally the posts the rule applies to. A cotton shirt post can send yourwebsite.com/products/cotton-shirt. A sneaker Reel can send a different product URL. Without a verified domain, the same product still gets one storefront product link.

Where you set this up

Seller Portal → Instagram (when the flag is on for your account). Partner App also has an Instagram item in its menu for the same seller.

How to sell on Instagram from an offline store

Boutique, fashion and handcraft shops can keep selling at the counter on Indi Andaz Counter and send the same catalogue link when someone comments on Instagram. No second stock book. No coding.

In plain words

  • Channels: Instagram comments, Instagram DMs, Facebook Page comments, Messenger.
  • Each post can be connected to a single product URL. Leave the post list empty only if the same link should cover every post.
  • Reply is a product or a custom website — not a made-up third catalogue.
  • If a custom domain is verified, that product link can be yourwebsite.com/products/your-product.

Questions sellers ask

How do I sell on Instagram with Indi Andaz?+

Connect Instagram Business and a Facebook Page, set a keyword such as “price”, and reply with your product or website. The customer buys on your Indi Andaz store. This is not WhatsApp automation.

Will this work on a personal Instagram profile?+

You need an Instagram Business account linked to a Facebook Page, then Connect Meta from the Seller Portal.

Can I reply with a specific product, not the whole shop?+

Yes. A rule sends one product or website. You can limit that rule to a specific Instagram post, Reel, or Facebook post, so each post is connected to a single URL. When your domain is verified, that can be yourwebsite.com/products/your-product.

Does a comment also reach Instagram DMs?+

You can configure keyword rules for Instagram comments and, separately, for Instagram direct messages. A reply can include a product, your website, or another URL you set. This is not WhatsApp automation.