When someone comments “price?”, send the product link.

Connect an Instagram Business account and a Facebook Page. Set keywords such as price or link. Indi Andaz can reply in comments or DMs with the product or store URL you chose — the same catalogue, not a second shop in chat.

Start your shop — free

What this is

Social selling on Indi Andaz is Meta-connected keyword automation. After you click Connect Meta, an eligible Instagram Business account linked to a Facebook Page can receive rules: match a word (contains or whole word) on Instagram comments, Instagram DMs, Facebook Page comments, or Messenger, and reply with a product link or a store link. Links use your custom domain when that domain is verified.

Also called: Instagram selling software · Instagram comment auto reply · Instagram sales automation · Facebook selling automation

Who it is for

Sellers who already get “price?” and “link?” on reels and still copy-paste the same reply.

How it works

1
Connect Meta
In the Seller Portal, connect Meta. Instagram Business must be linked to a Facebook Page.
2
Write a keyword rule
Example keywords: price, link. Match mode: contains, or whole word. Reply with a product URL or a store URL.
3
Optionally limit the posts
A rule can apply to specific Instagram posts/reels or Facebook posts instead of every comment.
4
Customer opens the shop
They land on your store or product. Stock is the shared catalogue — including Counter.

What the customer actually gets

A URL they can open and buy from. Checkout is the same online store: UPI, cards, COD where you enabled it. You are not rebuilding SKUs inside the comment thread. That is also how WhatsApp and Instagram drop-off falls: the buyer places an instant order instead of waiting while you process a chat.

Where you set this up

Seller Portal → Instagram (when the flag is on for your account). Partner App also has an Instagram item in its menu for the same seller.

How to sell on Instagram from an offline store

Boutique, fashion and handcraft shops can keep selling at the counter on Indi Andaz Counter and send the same catalogue link when someone comments on Instagram. No second stock book. No coding.

In plain words

Channels: Instagram comments, Instagram DMs, Facebook Page comments, Messenger.
Reply is a product link or a custom store link — not a made-up third catalogue.
If a custom domain is verified, product links can use that domain.

Questions sellers ask

How do I sell on Instagram with Indi Andaz?+

Connect Instagram Business and a Facebook Page, set a keyword such as “price”, and reply with your product or store link. The customer buys on your Indi Andaz store. This is not WhatsApp automation.

Will this work on a personal Instagram profile?+

You need an Instagram Business account linked to a Facebook Page, then Connect Meta from the Seller Portal.

Can I reply with a specific product, not the whole shop?+

Yes. A rule can send a product link or a store link.

Does a comment also reach Instagram DMs?+

You can configure keyword rules for Instagram comments and, separately, for Instagram direct messages. A reply can include a product link, your store link, or another URL you set. This is not WhatsApp automation.