Fragmented flow
Social discovery stays in the chat. The rest of the sale is assembled by hand.
- Manual messages for price and availability
- Separate payments
- Separate courier booking
- Stock updated later, by hand
Instagram + Facebook
Customer comments “price?” on a Reel. Send them the product or website — then they can check out on your online store. Same products as the shop counter.
That is what this page means by social selling: discovery on Instagram or Facebook, buying on your Indi Andaz store. Not a second shop inside the comment thread.
This is the connected path sellers are trying to create. Not every comment becomes an order, and not every step is automatic — the system still needs a store, checkout and stock behind the link. That path also cuts WhatsApp and Instagram drop-off: the buyer finishes checkout instead of waiting while you process a chat.
Reel / post
Customer: “price?”
Product conversation
Product or website
Online store
Checkout
Payment / COD
Order
Shipping
Stock
Demand can start on social either way. The difference is whether selling stays in separate tools or continues into one shop system.
Fragmented flow
Social discovery stays in the chat. The rest of the sale is assembled by hand.
Connected flow
Social discovery can hand the customer a link into the same catalogue you already sell from.
Social discovery
Product or website
Online store
Checkout
Order management
Shipping
Shared inventory
Indi Andaz supports keyword-based automation on eligible connected Meta surfaces. After you connect an Instagram Business account linked to a Facebook Page, you can set a keyword such as “price” or “link”. When that word appears, the configured reply can send a product, your website, or another URL you chose.
This is a link into your shop — not a second catalogue inside the comment thread, and not a promise that every social message is handled without you.
A keyword on an eligible post or Reel can send the one product URL you connected — yourwebsite.com/products/your-product when the domain is verified.
The same kind of keyword rule can reply in Instagram DMs with a product or website.
Eligible Facebook Page comments can use the same keyword-to-link setup.
Messenger can send the configured product, website, or another URL you set.
You do not need to code an Instagram shop. Connect Instagram Business and a Facebook Page, publish your Indi Andaz store, and send a product or website when someone comments a keyword you configured.
That is how boutique, fashion and handcraft sellers move from “price?” to checkout — UPI, cards or COD — then into orders and shared stock.
Manage ecommerce without codingInstagram & Facebook
Customer price pooche? Product link bhejo.
Learn moreOnline Store
Give customers a structured place to browse and buy.
Learn moreInventory
Website stock Seller Portal mein. Shop stock Counter par — copy karke till pe bill karo.
Learn morePayments & COD
Provide structured online checkout options.
Learn moreOrders & Shipping
Manage online orders and supported Delhivery fulfilment.
Learn moreReady for your next sale?
Sell online, sell offline, and keep your products and stock connected.
₹0/month on Standard · 5% when you sell online · Delivery separate